Join the Best

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• 10% discount at Tesco Café
• 10% Booker discount
• 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals)
• 25% discount at selected Burger King restaurants
• Contributory Pension.
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
• A great holiday package – 29 days pro rata

Working Pattern

Shifts run 5 days per week rotating through a 5-week pattern covering Sunday to Friday inclusive. Team members must work 2 Sundays in every 5.

Mon to Fri shifts are 10.00 to 18.30, Sunday shift is 08.30 to 17.00

*It is essential that candidates can demonstrate a minimum of 1 years Paragon experience in either their current or recent role*

Are you passionate about optimising transport networks and ensuring the seamless delivery of goods in a fast-paced environment? At Best Food Logistics, we are looking for an experienced and driven Transport Planner to join our team. In this role, you will be instrumental in designing, refining, and implementing strategies to improve the efficiency of our transport operations. Your focus will be on enhancing the utilisation of our vehicle fleet, ensuring timely deliveries, and maximising operational efficiency across fresh, frozen, and ambient goods.

Working alongside our Operations Team, you will manage the day-to-day route planning for multiple distribution centres, ensuring our logistics run smoothly. If you enjoy working in a dynamic, solutions-driven environment and have a keen eye for detail, this role could be the perfect opportunity for you.

The role operates on a five-day shift pattern across a five-week rotation, covering Sunday to Friday. You will be required to work two Sundays within every five-week period.

You will oversee and adjust daily transport routes, ensuring deliveries run on time while maximising vehicle capacity and reducing wasted resources.

A key part of your role will involve supporting the full re-planning process, identifying inefficiencies, and implementing improvements. By analysing performance data, you will review planned routes against actual order volumes on a daily basis and make necessary adjustments to maintain high efficiency.

Ensuring that all routes adhere to legal and business regulations will be essential, and you will take responsibility for balancing compliance with vehicle efficiency and service targets. You will also work closely with the Operations teams to develop transport solutions that address both short-term operational challenges and long-term strategic goals. This role will require a flexible, problem-solving mindset as you manage unexpected route changes or delivery issues on a daily basis.

It is essential that you have at least one year of experience using Paragon transport planning software, ideally in a current or recent role. You will need to take a highly organised, methodical approach to your work, paying close attention to detail throughout the planning process.

A strong command of IT skills, especially MS Excel, will be important, with the ability to analyse data and present clear, actionable insights. You will need excellent communication skills, as you will regularly liaise with teams and stakeholders, presenting information clearly and confidently.

Working to strict deadlines is a key part of the job, and you should be comfortable taking ownership of tasks and delivering them efficiently. You will also need to be a team player, building and maintaining strong working relationships within a small, close-knit team.

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• 10% discount at Tesco Café
• 10% Booker discount
• Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
• 25% discount at selected Burger King restaurants
• Contributory Pension.
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
• A great holiday package – 29 days pro rata           

Inbound Logistics as a function of the warehouse is responsible for all returned products, equipment, and paperwork. Opportunities are available for Operatives to join the Inbound team.

The prime objectives of the roles are to sort, store, record and return all equipment to the relevant supplier and to unload Backhaul collected on routes.

• Emptying all equipment from returning vehicles
• Separate, sort and stack individual suppliers’ equipment
• Palletise all equipment and dollies and move them to the relevant areas
• Empty vehicles of Backhaul and book onto the System using voice.

Ideally the candidates will hold a Forklift Truck/Counterbalance, EPT and PPT licences (training will be provided) and be physically fit, you will have good numeracy and literacy skills and be able to work a shifted rota; Having a good working knowledge of the Minster and voice system is desirable but training will be provided to the successful candidates.

Hours of work:

5 over 7 days.  Monday to Saturday are our normal days of operation with a rest day in the week with every third weekend off. Working time is 12:00 - 20:30. 

Shift times are 12 noon until 20.30hrs Monday to Friday and 10.50 until 19.20 on a Saturday.

You will be working with a great team of people who support each other within their roles.

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing & Tesco Café
• 10% Booker discount
• 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals)
• 25% discount at selected Burger King restaurants
• Pension – save up to 6% and Best will match your contribution
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
• A great holiday package – 29 days pro rata

We operate the UK’s ONLY flexible multi-temp, shared-customer delivery logistics network.  We buy, warehouse, pick and distribute the entire stock that goes into our customer’s stores across the UK, priding ourselves on quality of service.

Working within a fast-paced, reactive environment, you will be responsible for clear, concise and accurate communication to internal and external customers.

Supporting an operation that primarily involves delivery overnight, this role is the key point of contact for stores and the senior leadership team (both internally and externally). You will be each store’s primary contact within Best Food Logistics and will be responsible for dealing with their queries and escalating their concerns and requests.

• Logging calls from stores and assisting them with their queries.
• Keying orders and processing requests for additional stock
• Sending out regular reports.
• Monitoring overdue deliveries and informing customers of the estimated time of arrival
• Contacting drivers directly for updates
• Answering queries from our customer’s senior management team
• Assisting the credit investigator to investigate store credit claims
• Receiving special requests/changes to planned deliveries from customers and informing the transport team
• Assisting the rest of the transport team with the day-to-day of a busy operation

Clear communication and professional phone manner, numeracy and literacy, and PC experience. Familiarity with Microsoft Office and former customer service/call centre experience will be of benefit to this role.

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• 10% discount at Tesco Café
• 10% Booker discount
• Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
• 25% discount at selected Burger King restaurants
• Contributory Pension.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
• A great holiday package – 29 days pro rata

We operate the UK’s ONLY flexible multi-temp, shared customer delivery logistics network.  We buy, warehouse, pick and distribute products to the nation’s best loved food and drink brands every single day and provide the best experience to our customers.

This role is based within our fast-paced warehouse at our Banbury depot and forms an essential part of the Best Food Logistics business in delivering the right products to our customers on time.

• Work with all team members to ensure that all corporate goals are consistently achieved and maintained
• Using voice technology, unload supplier’s vehicles of products, perform checks to Company standards, and processes relating to our clients’ requirements, taking temperature recordings where necessary
• Using a powered pallet truck (PPT), ensure that all products received and checked, probed where required, labelled, stacked safely, and wrapped as per the current process and policy to enable pickers to assemble customer orders without incurring any delay to the pick
• Comply with all requirements of the Health and Safety policy and procedure including wearing safety clothing and footwear, always adhere to Mechanical Handling Equipment (MHE) procedures and be aware of and comply with all fire safety procedures, including maintaining clear fire exits and escape routes
• Comply with all relevant Food Safety and Food Hygiene legislation and ensure the warehouse and site is kept clean, tidy and in safe condition at all times
• Cooperate fully with other departments/depots always maintaining a professional and polite attitude and undertake any other duties that may from time to time prove necessary
• Work to targets and have an accurate and methodical approach to your work

You must have basic numeracy and literacy skills and be a good team player.

Knowledge of Food Hygiene and experience in a similar role is desirable but not essential.

Reach Truck licence is essential for this role and PPT training will be provided.

Days and nights available